Refund Policy

At Wish Upon a Star, we aim to provide clear information regarding purchases, memberships, and workshops offered through the platform.

Workshops and Events

Workshop purchases are generally non-refundable unless otherwise stated on the specific workshop page. If a workshop is cancelled by us, participants will be offered a refund or an alternative option when possible.

Memberships

Memberships for daycare centres may include trial periods where specified. After a membership payment has been processed, fees are generally non-refundable unless there has been a billing error.

Digital Content

Due to the nature of digital content and online access, digital materials or resources are generally non-refundable once access has been granted.

Billing Errors

If you believe you have been charged incorrectly, please contact us so we can review and resolve the issue.

Contact

For refund-related questions, please contact us through the website contact page.